I bought a Dacor oven in 1992. Never again. Their service department was downright nasty, they wouldn't fix the oven. Not until the 1-year warranty was up, and THEN they tell me about a replacement kit for the removable oven element. Except that I paid through the nose for the removable element in order to be able wipe out the bottom of the oven easily, and the fix was to hardwire in a fixed element.
Then the thing shorted out because there wasn't enough of a wire pigtail to attach the new element to. It shorted out against the grounded oven cabinet because of "plastic cold flow" of the wire insulation.
The repair company came out and re-wired the oven until they could get a replacement part. He said I could use any setting except the conventional setting. Except he forgot to tell me that you can't turn the dial past the conventional setting to get anywhere else on the dial. I'm not kidding: on both occasions, 6' of sparks jumped out of the oven at me. One time even knocked me down on the floor. I reported them to UL and to the Attorney General's office. They wouldn't replace the piece of junk. Never got so much as a nickel out of them.
Most expensive non-repair they ever performed as I've made sure to tell everyone since about their company and my experience with their product.
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