The issue with his original post was his attitude toward the individual with special needs. He thought the person should apologize for gracing the establishment where he is employed. I have no issue with anyone employed by the restaurant politely saying to the individual, "I'm terribly sorry, but we aren't equipped to handle your special dietary needs."
If this person intended on creating an issue; perpetuating a fraud, they could have easily ordered something they thought would be acceptable, eaten a healthy portion, then decided the entree was poorly prepared and loudly ordered the waitstaff to remove the offending food, then ultimately announced, "You really aren't going to charge me for that mess!"
Yes, there are those who create special needs, but they are far more rare than the couple who order entrees with accompaniments; devour breads, salads or soup, and inevitably complain that one of the entrees is poorly prepared, then utter, "We're pressed for time. I'll just sample my husband's/wife's entree and we'll have to go. Certainly, you're not going to charge us for the inferior meal!" |