[boar_d_laze]

Remind me why they call this the "hospitality industry." Or is that bordellos?

"Lactose intolerance" is one of those things -- you don't necessarily go into anaphylactic shock just because you have a little butter -- but overload your system and you're in for an uncomfortable time. Depending on the individual, many other food related allergies are similar. More generally, unless you know the individual's medical history, try and retain some sense of the limitations inherent in your diagnosis at a distance. I think it's in our best interests to accept others' allergies as they're presented.

Similarly, if someone decides they won't or can't eat some ubiquitous ingredient, and we can't cater to their whim, that doesn't give us license to insult them. It's not a matter of business, some people get rich insulting customers. It's simply good manners. We all get tired, and the business is incredibly stressful. It's easy to lose one's temper. Been there, done that. This isn't a swipe at TChef. That being said, tolerance and good humor are attractive traits. The idea that there's a large bunch of people claiming an illness for the sole purpose of making your job more difficult is either the smug superiority of ignorance and/or a tinge of paranoia -- neither an attractive trait.

Just sayin',
BDL