Interesting question, although I don't think the poll options (or really any poll options) can fully answer this question. First and foremost, I think it is the customer's responsibility to watch out for their own allergies. If you have a peanut allergy, don't order a PB&J, don't order Pad Thai, don't order Kung Pao Chicken. Common sense, but it really seems to be forgotten nowadays. Secondly, I do think a server should be helpful to the customer to find a meal that will not include whatever allergy that customer has brought to the attention of the server (part 1 again). That requires the server to be informed on what ingredients are in what dish, and if they do not know, they should not hesitate to go to the back of the house and find out. Finally, I think the restaurant should try to be as accomadating as possible with the customers regarding their allergy, but I have seen some customers really push it to the limit. I wouldn't be surprised if someone with an onion allergy would order onion rings, hold the onions. I've heard stupider things out of customers' mouths. The issue really is on the customer with the allergy, though. I don't think a server, chef, or restaurant should be responsible for someone else's issue.
__________________ "Not all chemicals are bad. Without chemicals such as hydrogen and oxygen, for example, there would be no way to make water, a vital ingredient in beer." -Dave Barry
Last edited by notoriouslyKEN; 05-23-2008 at 10:42 PM.
Reason: spell checking =)
|