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Old 01-15-2009, 02:40 PM
ChefAllen Offline
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Join Date: Jan 2009
Location: York, PA
Posts: 45
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Quote:
Originally Posted by Bazza View Post
Diners in the UK have listed the following as their biggest gripes when eating out. The two that came out top of the list are;

1. Over attentive servers. Is everything ok? Is everything ok? Is everything ok?

2. Double tipping, where the service is included but not made clear on the bill and they allow you to tip again without saying anything.

Others include being charged for tap water, paying over the top for bottled water, pretentious menus written in Franglish, a mixture of French and English, and unusual cullinary terms that only chefs understand. Open salt and pepper bowls, tiny portions and over zealous servers rushing you so they can turn tables.

Interesting pointers for owners wishing to up their game. I know there have been many threads highlighting pet peeves on cheftalk, but on the points I have raised here, how do they compare to the US?
I am ashamed to admit it, but when I was still a green server I CHARGED for tap water; my excuse is I was fallowing restaurant policy, but the funny thing is that i never fallowed that policy again in any restaurant i have worked at. If you are or someone reading this is the guest I did that to all those years ago, I am sorry.
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