I was a career waitress until my feet gave out. I had only one job in which the tips were pooled, and a percentage of the total was given to the bus help, before the servers got their share. I was not at all fond of the concept, mainly because the servers who agreed to work under that condition were, generally speaking, lazy. They knew that whether they worked hard or laid back, they were still going home with the same money. But the job was close to home, and management was willing to let me cater my schedule around my family's needs. Even though I worked there quite a while, I still disliked the "tip pool". It rewards the lazy. But even worse, in my opinion, it robs and insults those who care enough to give good service.
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