While working at a place near Atlanta, I got an order for a well done Filet but the guest wanted no Char and not butterflied. Considering this was a 14oz filet and the thing was dang near 4 inches think I tried to explain that it would be virtually impossble to not get any char, especially using the grill we had.....wood fired.....and not butterflying it. Still insisted but I figured out how to get this done and sent it out. This thing was beautiful, for a well done steak that is
. Just a light marking but it took all sides to do it.
They sent it back and said it was too rare and wanted it fixed. I swear there was not a lick of pink to this steak....but the catch was that the guest insisted on a new steak. Now I'm a firm believer that the guest is always the reason but this time I about lost it. Unfortunately the owner insisted that we accomodate them.
So...... I threw a new steak on. Now, I didn't do anything that would be seen in a movie on Comedy Central like "Waiting" but I did, out of spite..... destroy the steak allbeit by cooking method but that's it. I think this was also the only time I ever did this but there was a rough time at that place with ending up working 18 hours a day for the 3 days prior and then3 fights with ownership about various things that day..........
We had a microwave. Only one, as I hated them, but we needed to heat desserts. Owners insisted too. I marked the steak, nuked it (won't say how long
) and then refinished it on the grill.
This thing looked like a grey, shriveled up hockey puck. Delivered it personally to the guest, waited for the guest to cut into it and asked if it was okay. Guest said that was fine.
Later on, the server said the guest sent compliments to me for making the very best steak they had ever eaten.
