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Originally Posted by oldschool1982  ....but the catch was that the guest insisted on a new steak. Now I'm a firm believer that the guest is always the reason but this time I about lost it. Unfortunately the owner insisted that we accomodate them. |
I'm quite surprised that anything other than a new steak was an option. The code in most municipalities requires that once an item leaves the kitchen and is served, it cannot be returned to the kitchen for additional preparation and re-serving. This is, to the best of my knowledge, immutable code everywhere, if the item has been touched, in any manner, by the customer.