Steve, this was 16 years ago in 1993. The business standards and health codes regarding returns hadn't gotten that far yet. We even had recook/refire tickets to make sure the food wasn't sent out to the wrong table by mistake. Back then, steak was one of those things you brought up if it wasn't to the guests liking, replated and sent it back out.
Although not to early in my career...it was early enough that I hadn't come to the conclusion that I would just fire a new one, no questions asked. Although I will say that most other dishes...ie; salads, sands, pastas and apps were all re made. Just part of a personal and industry learning curve. It's just about a guarantee that most anyone who started in this business after 1995 would be shocked at what we were able to get away with back then.
Thinking back......I know I am .....just a bit.
