In fact, the definition of "normal chain of service," was just extended a few days ago in my very own 2d District in Etheridge v. Reins (2009), slip opinion. The Etheridge court held that California law does not restrict mandatory tip pools to employees providing "direct table service." Rather any any employee who participates in the chain of service may be required to share and participate in the pool.
BDL
Case just settled in Florida. Palm Beach Kennel Club VS Dealers in Poker room.
For years pooling of all tips, dealers, pit bosses, managers, desk man. etc .Dealers sued claiming they had direct contact with patrons(verbally and while dealing cards at tables) whereas managers and the rest did not .Court ruled in favor of dealers and awarded back tips(in form of additional salary to all of them whether they still worked their or did not. In a gambeling place we are talking Thousands Here.
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