[greyeaglem]

I loved the one about the extra grease for the onion. Can't wait to tell the guys at work. I had someone send back hot wings the other night because they were....spicy!? We do not plate entrees separately if someone wants to split. They order what they want and we give them an extra plate as I won't be responsible for "he got the good end of the steak". I wouldn't dream of cutting a steak in 1/2 and cooking it two different ways. We used to have a plate charge (previous manager's idea) which I dropped due to the economic times we are in. We have a promo where if you come in on your birthday you can get anything on the menu at 1/2 price as it's an incentive to bring people in and people usually celebrate their birthdays with other people, so we come out all right in the end...usually. We had a couple and their kid come in one night. One had a birthday and they ordered a seafood platter and an extra side of fries with two extra plates. Three people ate that meal that cost them $12.50. That's how we make the big money, catering to people like that. The extra plate thing is intended as a courtesy to older people who don't eat much. The ones who split because they're tight can go somewhere else with my blessing. They're not worth the trouble. I know I'll catch heat for that opinion, but we have limited seating and they're not worth the space they take up. I used to tend bar at a place that was back to back with another bar. I used to get all these jerk cusomers who would come in and they always had drink chips but acted like they'd never been there before, so how did they get the chips? Finally found out that my buddy who worked at the other bar would come down on his day off and buy drink chips from the place I was at. Whenever he'd get a problem customer, he'd give them a chip for the bar I was at and send them down to me. Then he'd sit and laugh about it. Too bad we can't do that. Give chips to the tight wads and send them over to the competition!