Again, I've gotta greet with the anti-cellphone posters. Emergency situations aside, cell phones should not be permitted in the workplace. But as the OP stated, this definitely was not an emergency situation. If it was, the server wouldn't be at the table serving while on the cell phone. That is completely unacceptable. I don't agree that you should take the cellphone away from the employee, but its pretty easy to discern an emergency from a non-emergency. And I don't know any manager/boss/owner who would fire an employee if they were on the phone during a real emergency situation. But serving food, and talking to your friend about what someone else what wearing at the mall, is ridiculous. |