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Old 08-24-2009, 05:40 PM
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leeniek Offline
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Join Date: Aug 2009
Location: Hamilton, ON Canada
Posts: 263
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When I cooked at the cafe we had this one customer who had to find fault every time she came in. One time she ordered a southwest sandwich made a ton of mods to it (subbbed out cheddar for feta, asked for no mayo just chipotle sauce... and on) and at the end of the meal said it was the driest sandwich she had and she could barely eat it because it was so spicy. The owner brought her plate back to me, told me what she said and said... she really had a hard time with it look at the CRUST she left behind! It was true.. this person had eaten the entire sandwich but for a little bit of crust.

Fast forward a few months... she comes in again and orders etc. I had to jump on cash because the servers were super busy. So I wash my hands and go back to cooking. I had the unfortunate pleasure of serving her table and she said to me.. you should wear gloves... to which I responded, Ma'am while gloves give the illusion of safe food contact, they are a closed environment and that is just a breeding ground for bacteria. I was my hands constantly and I can tell you that my hands touching your sandwich are much cleaner than either the gloved hands and the surface of the gloves or my hands after I remove the gloves.

After that she shut up and never complained again when I was in sight!
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