[shadowchef]

i recently purchased cheftec and was wondering if anyone had any experience with the program. i am fairly knowledgeable with computers and software. i'm not having too many problems with the software. it can be a powerful, useful tool in the kitchen, but everything comes with a price. i have been trying to import my list from my vendors (esysco and US foods) and cannot. i called the company and they said i had to send them files from my vendors so that they could program there formats in to use them with the program but its $400 a vendor and i already paid about a grand for the program and im not interested in spending another $800. anyone know of a way that i can edit the format that they have on the program? or any other way around this for that matter? thanks in advance

-Aaron.

[Culprit]

I don't own the software but I have heard that you can import files if they are formatted in HTML. Thanks for the post. I might have been interested in purchasing it at some point in the future but, if you can't import files, it's far too expensive for what you're getting.

[shadowchef]

well i will agree with you about the expense. i have only had the program for about a week and wish i would have done some research on programs but the owner of the restaurant had an older version of cheftec that US foods gave him for free and he liked it and he wanted to update and just bought it so now i have it to use. he lost most of his information on the computer before i started and im just starting to back everything up and put in for the first time so i dont know about as far as the import of the recipies and what not. like i said, it is a powerful tool but i dont think the price of it quite justifys what you get. i still have a lot to learn about using it btu if anyone has any questions about it feel free to ask and ill let you know about it since i have it before someone else decides to go out and buy it.

-Aaron.

[selen]

I have the latest version of cheftec software. Software is not bad. But they have terrible customer support and sale strategy. You pay hundreds of dollars to buy software and each time you call, they try to sell another things. It's rediculous. You pay hundreds of dollars for customer support, however, their support is very limited and if they help you more than 3-4 times they think that for that money you got more than enough support. If you call sales department, they answer right away, however, if you call customer support you'll never contact a support person directly. You have to leave a message and they'll never call you back.
Software is good, but their service is terribly bad. I spend so much time to set up software but I am thinking of buying different software now.