THANK YOU AGAIN OLD SCHOOL (Youre like Batman w/ the Bat signal

)
Here is the detail:
I make the dough in my kitchenAid w/hook.
It comes out smooth but when you shape it or put it in to a ball
it shapes, but has deep cracks or folds in the dough. (it looks like a fist top side smooth bottom side folds, just like your fingers an I cant meet them to make it smooth)
and then no rise.
PLEASE DONT waste your time and write anthing long just point me to a sight that might help!!