Chef David Simpson,
re: your VCR, you're younger than I am!
If I could find a picture of your remote, I might be able to help.
If it's any consolation, you are not alone in being frustrated with design of the remote. See the following:
http://www.epinions.com/elec-review-...384AD413-prod1
Can you tell me more specifically what model of Sony VCR it is?
It always helps when you can find time to focus on it too.