Problems with Quzina

[Kelleybean]

Hello Everyone,

My saga begins in the early part of November of this last year. I wanted to buy some Lindt couverture chocolate to make some candies for Christmas. Quzina’s in Miami said they no longer carried that brand but Toronto did, I called that office and they said that they couldn’t ship the chocolate to me because I was in the US. I called the Miami office again and asked to speak to Lesley and asked her how I could get the chocolate and was told that they could have the branch in Canada send it to them and then they would send it to me. I told them that I wanted the 2k slab and they said that they only had an 11k case. I asked them if they would break the case so I could get the amount I needed and she said that they could. I finally got my chocolate in late December, too late for Christmas. The invoice I received was for $15.50 for the 2k slab. Just this month I received another invoice saying that I owe them $56. and some odd change. I was extremely angry so my husband told me that he would take care of things for me. He called them 2 weeks ago and had sent them all of the correspondences that I had with them previously including the invoice that came with the shipment of the chocolate. They told him that they would look into things and call him later that day. 2 Weeks later and NO CALL. I am so angry at them for not only messing with me for over a month but also for overcharging me and not following through with call backs with both me in November and my husband. Is there a different source where I can find Lindt or a similar brand? I have had it with Quzina.

Kelley

[kuan]

Try Sweet Celebrations. www.sweetc.com They sell in smaller quantities. Their website stinks. I've been to the store and there's way more than the website suggests.

[tammylc]

Chocosphere doesn't have Lindt couverture, but they have a ton of other chocolates available.

http://chocosphere.com/

[Kelleybean]

Hi Tammy,

I odered from then onece. What brand of chocolate do you prefer?

[tammylc]

Right now I used E. Guittard, but I'm always trying out new things.