How absolutely annoying. The site isn't there anymore. Anyhow, it was for a company called Hawthorn Hill. I just emailed them asking what the deal is. I don't think you could order online, but you could fax the order in. I have their tutorial book in front of me, but there's only phone and fax numbers. No snail mail address.
PME also does mail order (can't order online either), but they are unfair to their American customers. The prices on their web site for British customers are very low even with the 17% VAT tax thing. It says that customers outside of the UK don't have to pay the VAT. I emailed them about wholesale and they sent me a catalog with US retail prices which are higher! I did the math and a tip is $2.75; it's $3.75 in their US retail catalog. A set of plunger cutters should be $9.24, but is sold in the US catalog for $16.75. At first I thought maybe they meant "suggested" retail price list, but nope, they just charge more to us Americans! That's still cheaper than most places which charge $5 - $6 for the tips, but I still don't think it's fair. Anyhow, I meant to ask them about that pricing difference. I was thinking to pretend I never even saw the stupid US retail price list and just order from them via fax; then total the amount myself, minus the VAT and tell them to just tack on shipping charges to my credit card. And see if they do anything about it. I'm sure Americans must go to their web site all the time, see the prices and just fax in the order.
Anna, I bought the unbreakable gel from Fante's, which is a local kitchen supply store. Haven't used it yet though. Whatever I paid for it, it was the same price as Beryl's (I think), but I didn't have to pay Beryl's high shipping prices.
Last edited by LotusCakeStudio; 05-07-2002 at 11:24 PM.
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British Decorating and French Pastry Supplies 
! They are the only ones who carry the unbreakable gel (which I have yet to try) and a couple of other things. I would love to know, also, where you were getting some of these products direct. Please share! 
