I hate it when that happens. What I do.
First, I agree on a menu and price. I also make a comfirmation date for the number of guests, and get a deposit. Non refundable. Also, You pay for every confirmed guest, show or no show. I cover myself on the menu by pricing. Don't underestimate your real costs! I also charge separately for servers, equipment, or anything else they may want. I have a set policy for how many servers per # of guests, transportation, and gratuity. And the customers go along with that arrangement just fine.
On the other hand, If the customer wants to haggle over price, or want to do it on an unrealistic budget, I say no. Its easier to send them to a Costco or Sams' Club for cheap party food. Then I usually will give them 15 minutes of my time to tell them how they can do it cheaper themselves, and save their money for when they can really afford a caterer! Most people I find appreciate my honesty.
__________________ What a relief! To find out after all these years that I'm not crazy. I'm just culinarily divergent... |