Mike,i did IT training whilst on a HCIMA course,it certainly opened my eyes.This included :Hotel room reservations,room tariffs(depending on the type of establishment,payments(cash,cheques,charge/credit/debit cards, logging in passport details,recording dietary requirements, etc.
From an F&B point,i should imagine it would include something on the lines of the EPOS system.This is beneficial for both front of house staff as well as the kitchen brigade.They will probably look at wine lists,stock control,staff rotas,function bookings i.e. corporate entertainment,restaurant bookings,credit card transactions,etc.
Is this the type of IT training you are doing?If it is,i may be able to help you. |