As an industry consultant, I'd like to weigh in on this subject momentarily.
First of all, Wendy's is a first class burger operation. Of all the chains out there, Wendy's built their reputation on service and quality. (Afterall, Dave Thomas was a Colonel Sanders protege, if that says anything).
Secondly, the likelihood that a finger (of all things) ending up in their food, as a result of an injury on the job at Wendy's is about 99.9% unlikely. ALL fast food operations have very strict requirements for injuries on the job. It's impossible for an injury like this to go unnoticed!
Lastly, the woman who pulled this stunt should face a
firing squad!
Eric
RestaurantEdge.com