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Originally Posted by Jim Interesting opinions, thus far. I bring this up because I am rather torn.
On one hand, yes, the kitchen can be a cut-throat, down 'n dirty, swearin' flurry of irreverant acitvity, all for the sake of 'passionate cooking.' On the other hand, in the name of moving the industry to a more professional level, that type of behavior is not acceptable. Do I accept the flagrant use of profanity swirled with contemptuous insults or do I make the environment that much more ripe with more G-rated conduct? |
Precisely why I have been unable to formulate a reply until now.
The kitchen by nature is a rough place otherwise we never would have needed the phrase....."Can't stand the heat, get out of the kitchen". What someone deems as foul/unacceptable another might not. For me it about time and place. It also reaches the point of foul/unacceptable when it moves from stressing urgency, making a point, release of tension, etc to becoming personal or abusive toward co-workers and/or subordinates. Cussing only becomes truly unprofessional when it's no-longer directed at the action or situation and is directed at the individual person.
In it's true form cuss words are words that convey a certain punctuation like no other can. When someone has just messed up a 400.00 batch of sauce (that's production cost not sales loss) or the kitchen is throwing plates of schwag into the window......
I mean compared to Oh you guy's! Sassafras, sassafras, sassafras. Gee golly wiz! What's gonna get more attention and deliver better results plus make you feel a whole he11 of a lot better in the moment.
With all that said I have a couples rules of thought so........ for what it's worth and IMHPO an open kitchen means a closed mouth since it is never appropriate in-front of or within an earshot of the guest. While language in and of itself is not unprofessional, how it is applied can be and that's where I try to draw the line. But I have to say....being the type of business we have chosen sure stretches the limits of self control at times.
As far as Harassment, I think we've become waaaayyyyyy to sensitive a culture almost to the point of being a culture of "whiners". With that said true harassment has no place in any setting. Yet because of heightened sensitivity I say fun is fun. The trouble is setting the bar where it actually moves from fun to harassment. But when it moves from that point, usually when the person placed in the spotlight has objected to it and/or when it impairs everyones ability to complete the job at hand that's when I take objection to it continuing.