ChefTalk Cooking Forums » Food and Cooking Forums » Restaurant Dining Experiences » First signs of a bad dining experience...

Restaurant Dining Experiences Discuss any topic relating to eating out. For specific restaurant reviews and recommendations use one of the forums above.


Reply
 
Thread Tools
  #61  
Old 04-10-2007, 07:48 PM
shroomgirl's Avatar
shroomgirl Offline
ChefTalk Moderator
Culinary Experience: Professional Caterer
 
Join Date: Aug 2000
Location: St. Louis Mo
Posts: 5,641
Default

I've lived half of my life in Little Rock, Memphis, Baton Rouge and New Orleans....if you didn't mam' or sir an adult you got what for (and sometimes a physical reminder). It was one of the things I missed the most when my children lost those manners in our relocating to STL. BUT, there was an inherent edge to the salesman that Hon'd me.....it basically was part of an inference that I needed to rely on his expertise and not think too hard about the order. I didn't and placed my mega order elsewhere.....It absolutely is attitude and his was sorry......
I'm fairly laided back and usually just let hon's, mams,darlins, flow by....but when it's an Ol'Boy keepin' me in my place, then my eyes start squinting and my attitude becomes very brisk or if I'm in a very good mood I play with them then just hand them their head on a plate with a sweet smile.
__________________
cooking with all your senses.....
http://www.chanterellecatering.net

Last edited by shroomgirl; 04-13-2007 at 07:13 AM.
Reply With Quote


  #62  
Old 10-08-2007, 03:04 AM
KTC Offline
Registered User
Culinary Experience: Cook At Home
 
Join Date: Oct 2007
Location: leicerstershire
Posts: 5
Default why are these places more memorable than others?

so you have all expressed places that you consider to be memorable..but apart from the food itself what makes these places/occasion different from all the others?

why do they stick in your memory and what are your feeling and emotions about them?
Reply With Quote
  #63  
Old 10-08-2007, 05:25 AM
lentil Offline
Registered User
Culinary Experience: Professional Caterer
 
Join Date: Sep 2003
Location: new hampshire
Posts: 723
Default

I haven't posted in quite some time, so when I got a notification that this thread had some action, I thought I'd put my 2 cents worth in.

Lately I seem to see servers who can't carry a couple of plates in one hand without lodging the second one firmly under a breast or up under the ribcage. When I was a server, this was not acceptable. Not only is this unappetizing, but their shirt is usually resting neatly on the edge of the plate which could present a cleanliness issue. I think it's because the size of the plates has grown from a normal 9 inch or so to a whopping 12 inch in diameter or 12 inch square. They too heavy to line them up the arm in good old diner style to to wedge 2 together in one hand. I'd welcome the return of trays if this is the case.

In answer to the most recent question relative to what makes a memorable dining experience, I'd have to say it's the service. If the service is great, nearly perfect and friendly, then mistakes can be made with the food. If the reverse is true and the food is perfect but the service is bad and the attitude of the server is poor, then I've had a bad meal.
Reply With Quote
  #64  
Old 10-08-2007, 05:39 AM
lentil Offline
Registered User
Culinary Experience: Professional Caterer
 
Join Date: Sep 2003
Location: new hampshire
Posts: 723
Default

I wanted to add that we ate in a local Italian place last Friday that has been written up as a "hidden jewel"- a "true family restaurant"- the owner was quoted as saying that he's raising his children in the business. I am cynical and think that he's just saving money on childcare; his wife owns attached salon and she won't allow kids in there. My husband really likes the food, which is NOT cheap, but I think it's just okay. They have a deck and he wanted to take advantage of this unseasonably (some would say weirdly) warm weather in early October.

So anyway, we arrived at 7:30 and were waiting to be seated on the deck. Out the door of the bar comes this kid about 10-11 and he startes bouncing a soccer ball on his knee between 2 tables of diners. The hostess skirted around him to get to us while I concentrated on giving my husband the eye. You know the one; I was sending a telepathic message that said, "Why didn't we go elsewhere?" After a couple of minutes, the chef/owner calls sweetly to his son to please play soccer off the deck while complimenting him on his ball skills.

Another time when we were there, a kid was tossing a wooden bocci ball on top of the corrugated metal roof and catching it as it rolled off. That was a sound we all want to hear while we're paying $20+/entree! That time I left my table to ask the little darling if he would please stop. He gave me a glare, but the other diners all nodded at me in gratitude.

Needless to say, we don't go there often and if it weren't for the deck, I wouldn't bother at all.
Reply With Quote
  #65  
Old 10-08-2007, 11:24 AM
KTC Offline
Registered User
Culinary Experience: Cook At Home
 
Join Date: Oct 2007
Location: leicerstershire
Posts: 5
Default ..but what exactly were the emotions and feelings around a meal

thats all very interesting to hear and seems that things take you away from the consentration of your meal, your company, and the real reason for dining out.

what exactly was the most memorable occasion you have had, and why do you remember it above all the others? not thinking about the food, or service, but more about the atmosphere, the company what you liked and disliked about the venue. what made it so speacial and more memorable than any other events..

that is the real reason behind fine dining experiences
Reply With Quote
  #66  
Old 10-08-2007, 11:38 AM
Harpua's Avatar
Harpua Offline
Registered User
Culinary Experience: Professional Pastry Chef
 
Join Date: May 2005
Location: Santa Barbara, Ca
Posts: 495
Default

We thought we would try out a new Italian place close to our neighborhood. All.. we wanted was a good red sauce and wine. Is that so difficult?
As soon as the waitress greeted us, my husband and I both knew that it wasn't going to be what we wanted. Also, the trickle of older folks coming in suggested that the food may be a little tame.

We ordered Bruschetta which is easy to make, and instead we got chopped tomatoes sitting in a bowl of Italian dressing. We sent that one back (I've been getting really good at sending stuff back).

I had ravioli is Marsala cream sauce and it was good, but my husband's food was mediocre.

I think about the "bruschetta" often, and now we are more likely to make it at home. I can also make a mean red sauce so there is no point in shelling out 9 bucks for it some where else.
Reply With Quote
  #67  
Old 10-12-2007, 01:02 AM
American_Suisse's Avatar
American_Suisse Offline
Registered User
Culinary Experience: I Just Like Food
 
Join Date: Mar 2007
Location: Switzerland
Posts: 42
Default Pet names or Pet peeves?

Never being one to be PC, I'm going out on a limb here and saying "So what?" I've been called many pet names by total strangers...and some names that would never be considered pet names! Neither has ever bothered me. I think it's just the way some people choose to go in trying to make me feel welcome and I accept it as just that. Nothing more, nothing less. Some of the caustic comments posted on here make me wonder about mental security of the posters. Reminds me of when womens lib started to make inroads into American society. I saw a woman heading towards a door that I was almost at. Her arms were full of "stuff". Having been raised to open doors for ladies, to stand when a woman enters the room and to offer my seat to any elderly person, I did what would have made mom proud...I opened the door and stood aside for her to enter. Imagine my suprise when she stopped in front of me and basicly told me off for being polite. At that point I decided she wasn't a lady and told her that if she was going to be that rude, she could open her own door and proceeded to walk thru and close it. When I got to the elevators I turned to look at her. Yep...in trying to open the door with her arms fully laden she dropped everything. I saw a guy rushing to assist her and yelled to him not to bother. She was a libber and would not appreciate his help. So, we stood there and watched her. When she finally came in and approached the elevators I asked her if she wanted to join the human race and allow me to push the button for her or did she want to continue being rude? She chose rude so I entered the elevator and left her standing there.
Here in Switzerland younger people defer to elders. I've had kids apologize to me when I bumped into them! When an older person gets on the bus, usually a younger person will offer the seat to them. Men offer seats to women, regardless of age. Women offer seats to older men. If a woman or a man is pushing a stroller, whoever is close to them assist in getting the stroller on or off the bus. Sadly, the culture is slowing changing and becoming more like America where everyone is rude to everyone else. I think it was better when people were taught manners and were polite to everyone regardless of who they were.
Being called hun or sugar has never ruined any meal for me. I use it as an opportunity to get to know a stranger.
Let the torching of me commence...
Reply With Quote
  #68  
Old 10-12-2007, 01:12 AM
Harpua's Avatar
Harpua Offline
Registered User
Culinary Experience: Professional Pastry Chef
 
Join Date: May 2005
Location: Santa Barbara, Ca
Posts: 495
Default

Hmm..

I don't agree that everyone is America is rude to everyone else. Sure, some may be insincere and perhaps shallow or "fake," but I can think of many instances where strangers have helped me out. Like, when a car breaks down on the road, someone always stops their car to help push it.

I'm not saying that America is the best country ever, but I've learned that almost everywhere, people are the same. There will always be idiots, rude jerk-offs, and generally nice people anywhere. As a rule, if you are nice to a stranger, chances are they will be the same in return.

I think I was going somewhere. What is this thread about again?
Reply With Quote
  #69  
Old 10-12-2007, 04:38 PM
lentil Offline
Registered User
Culinary Experience: Professional Caterer
 
Join Date: Sep 2003
Location: new hampshire
Posts: 723
Default

Am-Suisse,

I agree that society isn't as civil as it once was in a lot of cases and I did my best to teach my kids to hold doors, defer to elders, and be polite in general. All this can be done preferably without using any other form of address besides the person's given name or Ma'am or Sir, or even (horrors!) no proper noun at all! I'm terribly sorry for stepping on your toe means just as much as I'm terribly sorry for stepping on your toe, Hon. Perhaps even more.

I disagree with your opinion that when people call you diminutive names, they're doing it with the best of intentions. Some are, certainly, but others do it to place themselves above you (or me, as the case may be). Or they do it to make you THINK they're calling you baby names because they care about you when they're just trying to make a bigger tip. It's phony at the very least.

You may think I'm a witch for being militant about strangers calling me terms of endearment in restaurants, but you ought to hear me when the subject comes up about nurses and aids calling their patients cute names.
Reply With Quote
  #70  
Old 10-12-2007, 05:41 PM
Jayme's Avatar
Jayme Offline
Registered User
Culinary Experience: Culinary Student
 
Join Date: Sep 2006
Location: Sacramento, CA
Posts: 420
Default

I think sometimes the term itself implies a meaning... an older person calling me "sweetie" when we are having a polite exchange, does not feel offensive. Ethnicity also figures- an individual from UK calling me "luv" is not offensive. But someone calling me "dear" with a sarcastic tone, or trying to sweet talk me with a "darlin"" - that feels patronizing and that is offensive. Manners haven't changed- they just don't seem to be taught to our youth anymore. I am forever coursing "please" and "thank you" out of my own children when they make requests of me. They have been taught to use manners since they learned to speak, but it is not supported by their peers, or at school. So it is almost like I have re-teach it frequently.
And in regard to dining out- servers must be so used to lack of manners, that when you actually USE them, they are shocked. I make my children say "thank you" when our server puts their plate in front of them. And I always ask if I may please have some more water, etc.. Some servers seem so surprised.... I thought that was to be expected.... ???

And KY ,(it was KY ??) for your question about what makes a really memorable meal ... I think it is a few things.... 1st a good occasion that has brought you there- not the I've just worked a 10 hr day and I'm too exhausted to cook.... but the birthday, or promotion, or ...??? when you come to the restaurant to actually enjoy yourself..... good service- prompt and polite, & good food, obviously- but good service can make average food seem better, and bad service can make excellant food seem average.... but incredible service isn't going to make lousy food seem great. And trully extraordinary meals have something else... something you weren't planning on.... maybe a gift from your date, maybe the chef comes by and greets you, maybe absolutely amazing food or incredible presentation, or a celebrity in the house, or ...????
__________________
Bon Vive' !
Reply With Quote
  #71  
Old 10-13-2007, 10:59 AM
American_Suisse's Avatar
American_Suisse Offline
Registered User
Culinary Experience: I Just Like Food
 
Join Date: Mar 2007
Location: Switzerland
Posts: 42
Default

I don't think anyone is a witch lentil. (I could never think that of a fellow New Hampshirean!) But I do find it amusing that terms like hon are not okay but using the term ma'am is. I dated a young woman a loooooong time ago. Whe I went to meet her mother for the first time I said something to the effect of "Nice to meet you ma'am." and almost lost my head for it. To her, ma'am was short for me calling her a prostitute. Funny now but at the time...
Reply With Quote
  #72  
Old 11-20-2007, 08:35 AM
Alisha Offline
Registered User
Culinary Experience: Host
 
Join Date: Nov 2007
Location: Indiana
Posts: 6
Confused

Quote:
Originally Posted by lentil View Post
We just returned from a nice dinner on a deck on a river. The menu was nice, the atmosphere was welcoming, the food was very good, and the service was fine UNTIL the waitress called me "my dear" as in "would you like another cocktail, my dear?" I gave her a withering glance and said "yes, please".


Later in the meal when she returned to pick up the plates, I started to say something and answered me by calling me "my darling". My husband gave me one of those oh oh looks because he knows my pet peeve is being called some diminutive pet name by someone I've never met before. What is it with servers that they think calling you hon, dear, or some other name usually reserved for babies or people in nursing homes will get them a better tip? One would think that after the first glare they receive from a customer, that they would get the hint and use sir or ma'am...or nothing at all which is preferable to a pet name. I paid the bill and left a 10% tip to the penny.

On the way out, I asked to speak to the manager and explained that everything was wonderful from the moment we walked in the door until we left except for the fact that the server wasn't professional enough not to use baby names.

Am I the only one who is bothered by this condescendingly fake "friendliness"? These people are not my pals, they are my servers and I tip very well when the relationship is professional one between a server and a client.

My produce guy called me "young lady" until I told him it was 2006, I was at least his age, and I started every conversation with "Hi,this is Susan from....", He asked what he should call me. I reiterated that I started every conversation with "hi, this is susan....." What a bozo.

Where i work it is sometimes just peoples backgrounds that cause them to use "pet" names when serving guests. We have one girl ... she said Ya'll a lot... we finally got her to break the habit after about 6 months but it's hard for some... we are also not allowed to say ma'am or sir... it makes some people feel really old... it's always better to use ladies and gentlemen...
Reply With Quote
  #73  
Old 11-20-2007, 10:48 AM
layla17 Offline
Registered User
Culinary Experience: Owner/Operator
 
Join Date: Nov 2007
Posts: 22
Default

It's funny how ma'am can be construed into meaning different things and have different connotations/dennotations. I find it much safer just to use "sir" and "miss."
__________________
Hi, I'm new here.
Reply With Quote
  #74  
Old 01-31-2008, 10:19 PM
Lyle Offline
Registered User
Culinary Experience: Cook At Home
 
Join Date: Jan 2008
Location: Provo, Utah
Posts: 4
Default

Quote:
Originally Posted by mochefs View Post
RE: the whole 'dear', 'hon', etc. thing

I have to admit, I just don't get it. The question is "intent". Are the servers intentions to be pleasant? Are they trying to be welcoming? Do they mean anything negative?

Why on earth would you be upset at someone calling you 'dear', 'hon', etc. if the intentions are pure?
Because some people enjoy being upset. They are never happier than when creating friction or expressing outrage. So they look for any excuse, and make the worst assumptions possible about the intent of others. These people are tedious to be around. I leave them alone to stew in their own poison.

Me? I assume that the server who calls me "Hon" is trying to be friendly. I like friendly. I'll assume that she is being friendly because making that assumption makes the dining experience more pleasant. I don't go into a restaurant looking for a chance to pitch a fit, I go there wanting to enjoy the meal.

Of course, these terms of endearment are the kind of informality that are more surprising to find in some places than others. I would not expect to be called "Dear" by a member of the wait staff in a $100 a plate restaurant with starched livery, but it would not surprise me in a café right off the freeway.

Here's an example of an occasion when a waitress used a term of endearment to good effect. I was heading west on I-80 from Salt Lake to the coast, and had stopped at a café in Winnemucca for dinner. Had a nice, light chicken something. The place was pretty quiet, so I asked the waitress about the road conditions, how far it was to Reno, what happened to the A&W, etc. She was friendly, in her 60's I'd guess, tall, thin, grey of hair and gravelly of voice. Empty dishes simply vanished, and my Diet Coke refilled itself as if by magic-- signs of attentive, unobtrusive service.

She asked if I would like anything for dessert. I thought for a second. She looked off towards the case where the pies were. "Our apple pie is awful good. We make it here." The case had a mirror at the top so you could see the tops of the pies. The apple pie did indeed look good. How did they get that crust?

She could see me weakening: "I could warm it up for you. Serve it with a big scoop of vanilla ice cream."

Me: "Gee, I don't know..."

Then she got ruthless: "I can smother it in whipped cream."

Me (reluctantly): "Oh, man. Maybe on the trip back..."

Her (mock serious): "Sweetheart, if you don't have yourself that piece of pie a la mode with whipped cream on top, you're going to hate yourself all the way to Reno. You know you will."

Of course she was right. I had the pie, the best apple pie I can remember having in my entire long life. I was happy all the way to Sacratomato. I tipped her extravagantly, and on subsequent visits to the café always hoped to find her, but she must have retired.

On the other hand, if she had been young, and called me "Gramps"...



...heck, I probably would still have had the pie!
__________________
--Lyle
Reply With Quote
  #75  
Old 02-01-2008, 12:19 AM
mpeirson's Avatar
mpeirson Offline
Registered User
Culinary Experience: I Just Like Food
 
Join Date: Jan 2008
Location: Pennsylvania
Posts: 68
Default

Posted by Lyle: "Because some people enjoy being upset. They are never happier than when creating friction or expressing outrage. So they look for any excuse, and make the worst assumptions possible about the intent of others. These people are tedious to be around. I leave them alone to stew in their own poison."

Lyle, I totally agree with you. If you watch the news for just five minutes a day, you would or at least should realize that being called "hon" or "dear" when eating at a restaurant (when people go hungry everyday) is the least of the human race's problems!!! Just my two cents...

Last edited by mpeirson; 09-27-2008 at 10:08 AM.
Reply With Quote
Reply

Bookmarks


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Your most Memorable (good!) Dining Experience DC Sunshine Restaurant Dining Experiences 40 Yesterday 04:01 PM
Help! Bizzare dining experience! MaryeO Restaurant Dining Experiences 34 03-13-2008 12:07 PM
Fascinating Dining Experience shel Restaurant Dining Experiences 1 10-05-2007 09:20 PM
the best dining experience kent2981 Restaurant Dining Experiences 2 07-29-2006 06:33 AM
Another fresser signs on. 32RueduVertbois Welcome Forum 4 01-30-2004 11:30 AM