behavior that keeps me from ever returning Recently I went to a new Provencal restaurant in our area. The hostess was young and indifferent, but we did get seated, although with more difficulty than necessary. Our waitress recommended a seafood special, and since she assured me that all the seafood had come in fresh that moning, I decided to try it. Well, it wasn't awful, but it was bland, mediocre, and nowhere near as fresh as promised. I had no intention of ruining our evening with a fuss, and just ate some and planned to try the restaurant again when it had had time to even out a little. The waitress returned to the table and said "Didn't you love your special? Wasn't it delicious?" In a pleasant and friendly way I replied "It was quite all right." She drew back, glared at me, and said with heavy sarcasm "Well, perhaps you'd like to give our chef some instruction." Still cheerfully, I said "Now let's not go there, this is a friendly discussion," and indicated that we would like to see the dessert menu. She gave us reluctant and sullen service after that, and I certainly will not give the restaurant a second chance.
Now tell me, y'all, what gives here? I hadn't volunteered my opinion, but I certainly was not going to go along with her demand that I praise the dish when it was quite poor, and I didn't even say that it was poor. It seems to me that the wait-staff shouldn't ask for an opinion if they are going to become rude when given anything but praise. Many of us have the chance to travel to major cities and eat in very good restaurants, and we are not gong to exult over food that just doesn't deserve it, so if the staff doesn't want our opinion, why ask? |