| Restaurant Dining Experiences Discuss any topic relating to eating out. For specific restaurant reviews and recommendations use one of the forums above. |  | | 
02-22-2008, 01:23 AM
|  | ChefTalk Supporter Culinary Experience: Former Chef | | Join Date: Jun 2006 Location: Commonwealth of Virginia
Posts: 960
| | We were in the Cheese Cake Factory here at Short pump a couple weeks ago and overall still not a bad experience. This time however instead of grabbing a bar table or sitting at the bar we did actually sit at a table since we had the DD in tow. Funny how you mentioned the ads Nicko....That struck me as a bit annoying/odd at first but then after thinking about it all that came to mind was P.T. Barnum and the fact that someone out there was willing to pay for it. Like was just mentioned about the longevity (or super-size) of this post for me it's interesting to see some of the same redundant responses for why not to go that have just been re-spun with a new twist. As if it's nothing that they haven't said already. It just comes off as a slam for whatever reason or maybe saying how dare you become so successful. It's unreasonable to go to places like this and expect a dining experience to equal The French Laundry, Le Francais, Chez Paul, The Dining Room, The Pump Room, etc. Take it for what it is. Sheesh! I have to ask the few of you that have seen fit to take some "non industry experience opinionated liberties" with this post.....Have you ever plopped down tens or hundreds of thousands or even millions of dollars to make a go at opening or running a restaurant? How about taking a stab a writing a menu or even one recipe that will be enjoyed by anyone other than your close circle of friends. The original poster stated that people say his Cheesecake could stand next to CCF's but yet I've never heard of that cheesecake..... or should I ask when will we see it here in Richmond? I also think some of you give these large chains too much credit in causing issues for the "local" or "Mom and Pop" places failure. I'm talking restaurants here not every industry across the board since very little about places like "wally world" translate into things in the restaurant industry. Probably in the "broad sense' of the statement but not in the true spirit and or reality of things. I would hardly classify the CCF or even a Fridays as the "wally world" equivalent in the food service industry, yet the large corporate structures can be evil and have sold out to the bottom line, etc in many cases....... but look at it from this perspective. Most of the large chains are not going to be side by side with the local mom and pop place. They just don’t share the same geographic qualities. Especially since most of the single unit operations can't or probably don’t want to pay the 50 or 100,000.00 monthly in rent. They both have their niche. There still are those that can and will pay the rent premiums for being "in the think of things"
If your local place has just opened up and is gone in the first couple months or year it was probably due to mismanagement, especially since 50% of all new restaurants fail within the first 6 months. If they make it those first months/year and still fail.... Chances are they were not doing things to the same standard as when they started and/or didn't pay attention to the things that needed to be corrected. Other causes are of course mismanagement or you just weren't taking care of the guest properly. If it's over the next 5 years then you only have to look at the operation around you, your staff and how complacent you became while not staying up on things. Any restaurateur that blames their short-comings or failure on the opening of another restaurant in close proximity was never going to succeed in the first place. Every restaurant has the ability to succeed or self destruct located right within it's own "Four Walls" yet there is always the exception to the rule. Things like major construction of surrounding roads or several "other" things that can create inaccessibility and will affect the success and or failure of the operation. Unfortunately very few fall into this category. Any restaurant, no matter what type of business structure (IE corporate to single unit), should be able to stand on the merits that had made it successful before one of the "evil ones" opened up at the local mall. As far as the portions go… I noticed that the CCF here is offering half portions. But if yours doesn't, have you ever thought to ask if they would cut a portion in half. Most restaurants don't want to waste almost more than most of you. If given the chance, any on the ball KM or GM is gonna bend over back-wards to make it happen for you. But if ya never ask or at the least offer the suggestion then it's kinda like never voting. It leaves you with no room to speak out against since you made no effort to affect change. Moderation is true for everything. You can use moderation to visiting places like this or even making comments about. Lastly, if you go to any restaurant and have a bad experience the same as I just mentioned above applies. If you don't speak to a Manager (the key being Manager), no matter how insignificant and all you do is plop down your money and leave with a smile then you've missed an opportunity to fix things and so..... No comment means no comment.
Last edited by oldschool1982; 02-24-2008 at 05:13 PM.
Reason: To claify certain statements for easier understanding
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02-22-2008, 09:13 AM
|  | ChefTalk Moderator | | Join Date: Mar 2002 Location: SLC UT
Posts: 3,039
| | Quote:
Originally Posted by oldschool1982 The original poster said that his Cheesecake could stand next to CCF's but yet I've never heard of that cheesecake..... or should I ask when will we see it here in Richmond? [/font] | I actually related what others have said of my cheesecake. I've never had CF's to rate it against.
My favorite restaurant cheesecake right now does come from a chain, Buca di Beppo. It's a very different cheesecake from mine but excellent.
Phil | 
02-22-2008, 11:03 AM
|  | ChefTalk Supporter Culinary Experience: Former Chef | | Join Date: Jun 2006 Location: Commonwealth of Virginia
Posts: 960
| | Yes..... Buca does have a good cheese cake. Very simple by comparison to many out there especially the CCF. Yet it was probably one of the better ones I've had the opportunity to make. Even as a large corporate chain they were, when I was there, a prep on property concept. They also enforced some of the best standards I had seen in a long time regarding cleanliness, quality and customer satisfaction. It's been since 2003 for me and they've since come under a different thought process and we don't have a location near us so I can't speak for what they are currently like. They did serve family style too so the portions were typically well over the top.
I didn't intend to imply that you stated your cheesecake was all that. I merely stated that it had been mentioned. | 
02-24-2008, 02:38 PM
| | Registered User Culinary Experience: Professional Caterer | | Join Date: Sep 2003 Location: new hampshire
Posts: 723
| | Old school,
In answer to your post, I stand corrected. I didn't realize the Cheesecake Factory came from humble beginnings and the original owner is still involved although the company went public in the '90's. I assumed it was the brainchild of a clever marketing firm. Congratulations to the Overton's for their success. I don't begrudge them for being successful, in fact I applaud them.
As far as I and others "seeing fit to take some opinionated liberties" with this thread, the original poster asked for opinions. If giving one is taking liberties in your opinion, well so be it.
I haven't plopped down hundreds of thousands or even millions of $$ to open a restaurant, but I do have my own business, write my own menus, and take full responsibility for its success or failure. I stand by my statement that large chains take business away from mom and pop places. Just look at what walmart has done to the local business owners. It may not be beside the local dry goods store, but it is a magnet for its customers. The same can be said for Applebees, 99, TGI Fridays and other chains. Just this past month, a restaurant that's been around for 40 years and another that's been around since I can remember have closed. Within a mile of them are at least 6-8 chains. One of them was bulldozed to make way for another chain. The owners probably sold for a nice sum, but I wonder what choice they really had.
Look at Northern VA. Entire neighborhoods have been sold to big developers for malls and housing. Sure a little business like mine wouldn't be next door to Tyson's Corner, they'd just buy me out and make my place a parking lot. The outskirts of Concord and Newington, NH weren't always malls and chains; there used to be houses and businesses where the malls and the growth that follows a mall now stand. Again, I applaud a small place that can compete with that, but mismanaged or not, many privately owned places can't.
Sorry if you found this redundant. | 
02-25-2008, 08:16 PM
|  | Registered User Culinary Experience: I Just Like Food | | Join Date: Feb 2007 Location: Australia
Posts: 819
| | Not living in the US, I've not had the chance to eat at TCF, but have seen it on a tv program here. I think the place fills a niche, as has been said. Somebody has to feed the people. The food looks decent enough.
What I do find amazing on shows I see, as for example, Anthony Bourdain's various ones, where he's in the US, is the size of the servings. They look like enough food for a week! I've got a good appetite, but heck - I've never seen anything like it. Thank goodness places are starting to offer half sizes.
As has been said, over there you can take it home and eat it the next day or two. There's laws in Australia that prevent that, so perhaps that's a reason we don't get the supersized serving sizes. You can't get a doggie bag here anymore (unless you stuff it into a napkin and hide it in your purse hehe)
But Hey Phatch - give TCF a go, sounds like it gets some good raps.
P.S. I remember a doggie bag I got back in the good old days - the kids were very young, and fell asleep in their food, so I asked for a doggie bag so they could have it later. A very kind person in the kitchen made a very elaborate swan out of aluminium foil, complete with wings and a handle to carry it, as they knew it was for the kids. What a lovely thing to do. The kids were delighted.
P.P.S. They got an extra tip
__________________ Don't be too hard on yourself - others will do that for you | 
02-25-2008, 10:16 PM
| | Registered User Culinary Experience: Professional Chef | | Join Date: Apr 2007
Posts: 31
| | cheesecake Get in the line up now, you may get seated in June | 
02-25-2008, 11:42 PM
|  | Registered User Culinary Experience: Can't Boil Water | | Join Date: Aug 2007
Posts: 480
| | Even if all the customers are ignorant gluttons (and I'm sure they're not all) . . . they're doing something right | 
03-08-2008, 02:49 PM
|  | Registered User Culinary Experience: Line Cook | | Join Date: Apr 2003 Location: Toronto, Ontario, Canada
Posts: 725
| | I went to 1 in a Long Island mall about 8 years ago and assuming not much has changed, expect huge servings of decent quality, decent to average service, cique and modern decor, and large crowds. Its a bit of an upscale family restaurant, a bit pricey but again with the large portion sizes, its worth it. | 
05-25-2008, 10:08 AM
| | Registered User Culinary Experience: Professional Chef | | Join Date: May 2008
Posts: 6
| | I love the Cheesecake factory. While a bit pricey their menu is very vast and offers a wide variety of dishes and appetizers my only complaint is that they do not serve Monte Cristo sandwiches any other day besides Sunday for their Sunday brunch and they serve them with French fries. They are dipped in cornflakes before they are fried and that makes them sooo good. And you definitely can't beat their cheesecake menu. | 
05-30-2008, 05:05 PM
| | Registered User Culinary Experience: Cook At Home | | Join Date: May 2008
Posts: 6
| | I love to go there for lunch with my girlfriends or my mom. They have a great lunch menu with lunch portions, only I still can't finish them so I am afraid to go for dinner. I have been to the one in Tulsa and on the plaza in Kansas City and my experience at both was pretty much the same- clean, friendly, fast and delicious. Their cheesecake is great- I always get the chocolate raspberry truffle and then I get something to take home and share with my boyfriend for later. I haven't had a piece I haven't liked.
Going to Cheesecake Factory is an experience and from my experience...it's enjoyable. | 
06-24-2008, 01:25 PM
| | Registered User Culinary Experience: I Just Like Food | | Join Date: Jun 2008 Location: Los Angeles
Posts: 15
| | Hi, this is my first post:-) If you want a reason to go to CKF ill give you one in four words Kahlua cocoa coffee cheesecake. My favorite dish was the Eggs Benedict with salmon on their Sunday brunch menu but its long gone. | 
06-24-2008, 02:44 PM
| | Registered User Culinary Experience: Server | | Join Date: Jun 2008
Posts: 36
| | Ok now, i always here about this Cheesecake factory but I have never seen one. There is suppose to be one in my town as well, but I just have never seen it. What all do they sell there? | 
07-05-2008, 01:21 PM
| | Registered User Culinary Experience: Line Cook | | Join Date: Jul 2008
Posts: 83
| | Their food gets neither a thumbs way up or a thumbs down from me...It's worth trying out. I didn't try any of the cheesecake their but I did have a few drinks and I liked that the most about the place.
The one I had was the Georgia Peach.
I'm not an alcohol aficionado or anything but it was one of the better drinks I've had in a long time.
Initially I didn't understand the name, considering it was neither factory esque' or predominately cheesecake but I wikipedia'ed it and it made more sense after reading the history.
give it a try, you may like it | 
07-11-2008, 09:43 PM
|  | Registered User Culinary Experience: Professional Pastry Chef | | Join Date: Nov 2005 Location: Seattle, WA
Posts: 366
| | Cf is just about the worst place i've ever eaten. their food is always horrible. and their cheesecake is greasy! ew. |  | |
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