Pros: Quality products, stellar customer service
Cons: knife was originally shipped dull, but they fixed it!!!
I own another New West Knife I reviewed here: http://www.cheftalk.com/products/new-west-knifeworks-phoenix-the-9-chef-knife/reviews/4021 After purchasing the chef knife I wanted to try out this mini-chopper set with the one steakknife in these rad fusionwood handles. At first, I was completely disappointed because both knives arrived dull and I wasn't sure what their purpose would be....they seemed too thick to really cut anything but then.....I determined that the blade wasn't sharp enough!! Apparently this was an issue for a few customers, and New West being as awesome as they are, completely felt terrible! Contacted me with a shipping label...(read more)