The thing that turned me off about the admin was that they were asking us potential students for $30,000 for our education, yet the recruiters, admin, etc. seemed very underqualified, inexperienced, and unpersonable (I did not get to speak with any instructors).
I compare the experience to going to a classy steakhouse, getting charged 4-star prices, but then getting served by disgruntled fast food workers. Yes, maybe the final product was good quality, but the poor service ruined the entire experience.
One of the reasons why I believe your admin's email response sounded snooty was that they are inexperienced and they are required to follow a script. My experience was that they repeatedly followed scripted language to answer ALL of my questions AND were repeatedly unable to answer even BASIC specific questions that were unique to my personal circumstances.
Instead, they would rely upon their scripted answers and throw statistics at me so that they would "sound" knowledgeable but their message would lack any useful info--almost as if it was my fault that my questions didn't jive with their prescripted answers. This isn't unusual for any franchised business, but when requesting such a large financial committment from us, they need to be more professional and attentive to our individual needs.
For me, personally, the thing that was the biggest turn off was my "interview" with one of the recruiters. You see, I was already in graduate school (law degree) and I was considering cooking school as an extension to my career (contracts, business, health codes, etc). So by the time I toured LCB, I have already been through the whole education process and then some.
I explained my situation to the recruiter but that did not dissuade her from giving me her scripted presentation for first time college students. A few times, she even asked me about what college degree I hoped to receive some day. :mad:
In fact, there were a number of times that she would ask me questions that I had already answered previously. When I pointed this out, she would get flustered, and did not know what to do since I did not answer the question. So I would repeat the previous answer, she would write something down, and only then could we proceed. (She actually was reading her questions verbatim from a piece of paper).
THEN before the final question, she started talking down to me (as if she were a guidance counselor). She started telling me about the importance of an education and that I should really consider getting my degree and hopefully "LCB would be that school." ...well, by then I knew that this was NOT the school for me.
Then came the final xeroxed question with appropriate intro: the recruiter explained that THEY could not accept just ANYBODY, SO "If you are not accepted to enter LCB, what will you do?"
Again, I had already told her that IIIIII had just come by to tour the facilities and that IIIIIIII had PREVIOUSLY spoken with a recruiter about the program (the facilities were not yet open for a full tour when I went to their initial open house).
I pointed out again that I HAD NOT DECIDED to apply to LCB. I reexplained that LCB was just one of a number of schools I was looking at. I again told her that I may not even come to LCB.
Her response, "Yeah, but what if you aren't accepted into the program?" OMG! Was she even listening? So I just said that I would apply to one of the many OTHER programs I was already looking at.
Her response: "Great. That shows me that you have the maturity to succeed in a college program. If you had said you would not try again with any other programs, then I would be able to tell that you are not prepared for the rigors of a college education." :mad: GEEZE! Had she heard anything I said all day?
This is not a rip on LCB. I am just sharing what I had experienced. And I know from sad experience that a school's recruiters AND administration is a reflection of a school's entire program. Don't let anyone convince you to not worry about the administration...they play a HUGE role in your overall experience and education.
If an admin is sounding snooty now, just wait until they screw up your financial aid and you are the one left holding the bag. I wish you the best of luck and we can chat more anytime!