My worst restaurant experience was at a local Italian restaurant called From Scratch, in Medicine Hat, Alberta. First of all, it's hard to find, so they didn't take much care in advertisement, and once we arrived, the manager seemed quite agitated that we had arrived, and once we were seated, she revealed why: the other night, they were packed for a band that was performing there, and so she insisted that the next time we come, we should make a reservation. I looked around and saw one other table seated, so I didn't know what the big deal was. Our appetizers were a mess of pickled vegetables and some of the stalest bread I have ever eaten. I went to the washroom at one point, and right next to it was a huge room, bigger than the dining area, full of furniture, dirty laundry, and flies. People were clearly living here, and they didn't make any effort to conceal it, judging from the smell. My lasagna came as the main course, and it was a mess. It was literally swimming in overly-sweet tomato sauce, as well as loaded with way too much cheese, and not a scrap of meat anywhere. My sister ordered a kind of pasta, and from what she said, it was cold. In addition, drink refills weren't even free. The service was slow and awkward, and they didn't have a clue what they were doing. I'd advise anyone in Medicine Hat, Alberta to stay away from this place. It's dirty, the manager is stark raving mad, and the food was way below standard. I'd say that even Gordon Ramsay would have trouble modifying this restaurant. There is no force on Heaven and Earth that will make me visit From Scratch again.