shroom, I had a woman who I could send out in my stead, but she's working elsewhere. I have another woman who's more effecient and organized than anyone I know; give her a list and get out of her way! When she's here doing prep, there's never a dish in the sink and her area is as neat as it was when she started while my area looks like a bomb went off. In packing for a job and repacking when we're finished, there's NO ONE who does it better. The problem is that she's not very "artistic"- a fruit platter, to her, is cut up fruit thrown in a bowl, and she can sometimes be a little short with customers. Not rude or anything, but more along the lines of "your flowers aren't placed exactly where you wanted them? Lots of people have bigger problems than that, so get over it." She doesn't actually say that, but I can see it in her eyes and have to run interference. I often put her in the back and let her have free reign! I love her and wouldn't trade her for 5 additional workers.