...and to add to Billy Joel:
Change is inevitable; be it the response to the employee market, innovation or, yes, fiscal volatility. I think, and have for a long time, that sticking to the values of which you started your operation, with no room for change, is a recipe for utter disaster. If you operate the same as you did 10 years ago with the hopes of getting the same results you did 10 years ago, the lights will go dim.
Yes! That is called business savvy. And, again, many businesses fail, not because of poor products, too few guests, but rather mismanaged business practice. I really, honestly, worked for partners that said "well, we can lose a bit on each job, but we'll make it up in volume." The only way I see that working is that you lose a lot over any measurable amount of time.
Business is business. Without making money, there is no business. Every good intention of sharing your profitability, being a pillar to the community, being a learning facility, offering great experiences is all for not when you can no longer pay your staff, pay the rent or keep the lights on. A terrible casualty of a waning economy.