If you are spending on a high end kitchen with expensive cabinets and finishes, builder grade or mid grade appliances just doesn’t cut it. If you are building a high end kitchen, you have little choice but to purchase from one of the manufacturers I researched.
I examined this to the ends of the earth and didn’t find a single manufacturer (Wolf/Subzero, Viking, DCS/Fisher & Paykel, Thermador, American, Dacor, Bosch, BlueStar, Miele or Monogram) who didn’t have a higher rate of repair problems verses other equipment in the home.
Compared to plumbing fixtures (i.e.hot water heaters and spa tubs), heating and air conditioning equipment, electrical systems/fixtures, (installation issues aside) kitchen appliances are far more prone to problems. Why is this? Commercial restaurant equipment is far more reliable, used much harder and arguably cheaper, feature for feature, than high end residential.
Wolf/Subzero has the best history but their price (add 20% +/- to Monogram) and repair costs were at the highest end and still had too many problems IMO. Viking had a terrible rate of problems and for such a great name, who would expect that???? BlueStar and American have good repair records but don’t sell many, don’t sell refrigeration and good luck finding companies to repair them.
I just spent $22,000.00 on kitchen appliances and that was the cheapest price (by 6K) from five different distributors and it didn’t include taxes. I chose Monogram for a number of reasons and 8K less than Wolf/Subzero was enough to go with less reliable equipment and budget for repairs down the road.
For anyone planning to purchase high end appliances (any kitchen appliances) prepare to deal with repairs or replacement far more often than other equipment in your home. The manufacturers overall are not putting out problem free designs and top quality.