Bertazzoni D36600X 6-Burner Range Top
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Admittedly this has no bearing on how each unit performs when working properly, but a good stove with easy repairs is better than a great stove with no parts.
Actually, our local dealer sells and services Viking, not Wolf. The nearest Wolf dealer is about 4 hours away. And after reading in this forum about Viking service issues, we're a little wary.
I guess what we're looking for is anyone who knows the reliability track record of Bertazzoni. We've already learned that installation-wise there's a small challenge because of some ambiguous metric vs. American plumbing issues. But how well does this unit perform, and how well does it hold up, are questions we'd like to get a line on.
DCS is now a subsidiary of Fisher and Paykel if it makes any difference to you.
I used to be a servicer and I can tell you that the DCS and Dacor stuff is comparable to the wolf and viking as far as features and price are concerned.
Wolf was always the best customer service and reliability of the brands i dealt with. Viking was always the worst and DCS improved 1000% after the were bought by Fisher and Paykel. I didn't do a lot of Dacor stuff but it seemed quite nice.
The biggest issues that i ran into with all of these big ranges were top burner ignition related. I found Wolf to be the best at resolving design flaws, updating parts and making the customer happy in general. They also had the best build quality of all the stuff i worked with. No stripped screws, bent legs missing pieces etc. DCS and Wolf also had the best prices for replacement parts.
The other brand i did a lot of was Thermador, and I do not recommend them at all. They were repair prone like the Viking in my opinion. Again if it is of importance they are built by Bosch Appliances
Hope I'm helping and not making it worse!
Back to the drawing boards.
So far, based on customer input, we've eliminated Viking and Dacor. DCS and Wolf are still in the running, as is Bertazzoni. Still looking for some hard-core first-hand knowledge about the Bertazzoni.
Last year for example Viking was rated very high by consumers reports in their appliance eddition. I've been very pleased with the Viking I've had in my home for the last ten years. I'm not crazy about DCS or Dacor. Wolf is a still a nice product.
Best of luck with what ever you chose.
You may want to try Garden Web or Chow Hound for feedback on the brand you are asking about.
I wouldn't buy another appliance from BERTAZZONI. Arrived broken and then 6 months later it is broken again. I have waited for parts for the oven for 3 months and that part that took so long to get, didn't fix it! So, 2 more parts are coming and they will not replace this LEMON OVEN! They said, 'We don't do that!"
Hiring a lawyer today and filing a grivace with the Consumer Fraud Division in my state. CAVEAT EMPTOR!!!
*******poor quality=poor customer service- This is what Bertazzoni "does that well"*******