Posted by ex griddler
The Cuisinart Griddler S-T-I-N-K-S. It cant control the temperature. We tried 3 off them and they all did the same thing. Sent them all back for a refund. They cant maintain a constant high enough cooking temperture. DON't buy.
We're on our second Griddler. It's our second not because of problems with the first, but because my wife gave our first away and replaced it with a Breville Panini Duo (as a present for me on someone's well meaning advice). The Breville was fine as far as it went, but the ribbed plates are fixed, I (as head cook) wanted the option of using flat griddle plates as well, so we gave the Breville away and bought a new Griddler.
For our purposes, light household use -- panini, grilled cheese sandwiches (so much better pressed!), hash browns (great for hash browns), pancakes, sausages, and the odd hamburger -- the Griddler has plenty of control and heat. But... As with all other appliances relying on thermostats with wide deadbands, give the Griddler a thorough pre-heat before using.
It does an adequate job of grilling meats as long as you don't require really high temperatures. If you're looking for something good for searing fish and steaks, the Griddler doesn't have enough power. I'm not sure that any household electric does, and suggest using a stove top plate like a Lodge cast-iron griddle/grill.
The Griddler is not a professional press, a professional griddle, or a professional anything. It's a light duty household appliance and does a good job with many tasks. I don't know what problems ex-griddler had, but his experience is certainly different from ours. I can't and won't speculate whether he was unlucky, tried to get the machines to do things they can't do, didn't give them the extra few minutes of pre-heating they need to get rid of hot spots and stabilize, or is so much a better cook than me he spots problems beyond my abilities.