Now that's Chuzpah. Calling the next day to try to get your tip back. I'm gobsmacked.
But it happens. Boy does it happen.
Friend of mine's son worked a high end restaurant with an automatic 18% gratuity for large parties, which they were made aware of up front. They are told when the reservations are made, and again by the servers.
This group of 12 comes in; private room, David and another server assigned just to them. They loved the food, and made a big deal of how the service went far beyond above and beyond---to the tune they left an additional 200 bucks.
Next day this guy calls, claims they didn't realize there was an automatic 18%, and demanded the additional tip back.
To add insult to injury, the manager expected that the servers would return it, because it would make the customers happy.
I guess so. For starters, if we give them the benefit of the doubt, that $200 worked out at something like 11%, split among two servers who'd devoted their entire shift to those clowns. So much for above and beyond. And, of course, the manager didn't want to hear about the piece they'd shared with the support staff. Weren't no way the dishwashers and busboys etc. would even consider it---not that I blame them.
I told David if that was how this guy defined "manage," I'd have been out of there the next day. And he could, of course, whistle Dixie before he's see that tip returned.