What was your worst good day? I know that sounds silly but the kind of day I'm talking about is when the orders come in waves and the entire kitchen goes from gazing out at the diningroom idly chatting with each other to being in the jungle and it goes on all day long. Or when something breaks down that causes the kitchen to grind to a halt.. that kind of thing. Even though the day was the worst for whatever reason, the kitchen made it through without any major issues at all. That kind of day.
I think today was my newest worst good day. Sundays are always sketchy and the KM booked today off. At the time I was sure it was karma for my taking last Sunday off. (they had a nightmare day last Sunday) It started out like a regular Sunday.. orders enough to keep us working but not overwhelmed.. then church let out. We went from one or two orders at a time to a full board and tickets streaming out of the printer at record speed inside of fifeen minutes. So of course we landed in the weeds. It came in waves like that for the rest of the day. Our longest chit time was twenty minutes and that was because the egg station got a ton of orders at once and well there is only so much room on a grill. No one lost their cool even in the heat of it. We did 550 people in four and a half hours and in all of that madness I had only one remake (dumba$$ customer didn't realize we use white cheddar and expected orange cheddar in their spinach-cheddar omelette so they thought it was swiss), two sendbacks because they wanted the mcd's version (deep fried) breakfast potatoes and it clearly says homefried potatoes on the menu, and one because some customer was offended because her poached medium eggs had runny yolks and she expected them to be firm. (then order poached well if you want a firm yolk!) We did have some overmakes because the egg guy was trying to "help" me do board and once I told him to just stick to eggs the overmakes stopped. For a Sunday that was damn good!
I'm interested in hearing your good bad day stories!









