The title says it all. Put out big bucks for a very mediocre dinner at a supposedly high end restaurant in a hotel.
There were so many mistakes, it's hard to pinpoint just one issue.
The waiter should not be one, that was very clear, when he did not know his menu at all. He had been there for a while.
The place was packed for a Monday night though.
We ordered high end champagne and after waiting 20 minutes, I had to flag down the waiter to tell me they had sold out the last bottle (really?)
A little history first. Our group was 14 people and we called in advance to make the plans.
We asked for 2 rounds and were told that it would not be a problem. When we got there we were shown to a long table. In fact, the whole dining room HAD no rounds at all.
It's hard to conduct conversation with people at a long table. That's why we asked for a rounds.
Appetizers were ordered and two people ordered the Caesar salad. Everybody else got there appetizers and these 2 people just sat there. When I flagged the waiter, yet again, I asked why the Caesars were not brought out and was told that the waiter was going to bring them out with the rest of the first courses.
By now, I knew that we were all in for trouble that night. (And by the way....the salads were supposed to be made table side, but the 2 that were brought out were made beforehand in the kitchen and hurriedly brought out. They were evidently made with pre-made dressing complete with rock hard French fried croutons.
And it went on from there.
The kitchen timed the food according to their system and our food was cold.
Imagine a bone in filet on a cold plate.
Dover Sole (yes.....the real thing) brought to the table on a beautiful copper pan......cold.
When we got home the next day I called to speak to the manager, and today is Wednesday and I have not heard back yet.
Dropping $1,200 for dinner for 14 people is something you do once in a lifetime.
We thought we were going to have a night to remember.
.......And we did.