What is it with servers, expos and stupidviors in the FOH that makes them think that they can tell the BOH how to do their jobs?
Most of the time I can ignore them and let whatever they say go in one ear and out the other but sadly today was not one of those days for me.
It pretty much started for me when I got in.. FOH opener was late and when she saw me asked why I was opening and I just said to her that I needed to leave early so I scheduled myself to open. Why she cared I have no idea but whatever. Then she nitpics at every single plate I put up.. at one point she told me not to make such fluffy pancakes and all I said was.. that is fresh batter and it makes fluffy cakes... and from then I stopped talking to her unless I absolutely had to. By that stage the KM was in and she was getting on his last nerve too.
Until 9am it was the KM and I alone on the hot side, working four stations between the two of us. Normally on a Wednesday it is fine.. we have a couple of groups of regulars that come in and it's groups of six or seven and even with them the early morning it is fine as the rest of the customers straggle in over the morning. I have no idea what on earth was going on but today was very different. I was steady busy for the hour that I was on my own before the KM came in and then shortly before 8am, it hit the fan and we got killed. I was working on one side of the kitchen and the KM was doing the other. We did cross over and help each other when we could but unfortunately ticket times ran long and well stuff happens.
The FOH stupidvisor annoyed the stuffing out of the KM and I.. and the height of our rush she had the audacity to pull tickets from our side and check the times and tell us how late they were running. Hmm.. we have the tickets right in front of us and we see how long they were running and by throwing her power around all she did was make us mad and not help the process at all. Her actions ended up in a meeting with the KM and I and the owner as well as her and we told her to her face to let us run the kitchen and to keep her nose on her side of the pass. We run the kitchen very differently than the FOH and we see many areas in which she could make changes for the better but we keep our noses on our side of the pass and make sure the kitchen runs smoothly.
Thanks for letting me vent!