Hi all, not sure if this is ok to post here or not, but we were hoping to get some honest opinions from people who have experience.
We had an event this past Saturday as a fundraiser for our local non-profit society. We hired a local caterer to provide a buffet-style meal. The meal we agreed on was as follows:
- Prime rib
- Yorkshire pudding
- Roasted potatoes
- Mashed potatoes
- Roasted vegetables
Total cost was to be $22/plate for 100 people.
On the evening of the event, we had a total head count of 91 people. The meal was served ~45 minutes late, and the prime rib ran out before 35 people had gotten any. As well, the caterer did not bring napkins, salt & pepper, or horseradish. We had to scrounge napkins and salt & pepper from the in-house supplies.
As well, in order to appease our guests, we had to order $420 worth of pizza and other food for a 'midnight snack'.
The caterer has said that she supplied 1/2 pound of meat per person, which by all accounts is the right amount, unless it is a bone-in cut of meat, which it was. Our research on the internet has indicated that 3/4 to 1 pound per person would be a more appropriate amount of meat for a bone-in cut. Would the professionals on here agree with this?
The caterer went on her facebook page the next day and basically intimated that all the guests must have been pigs and taken too much. Nevermind that the caterer is the one who carved the meat (into enormous pieces) then just placed it in the buffet line and went back to the kitchen. No one had a second helping before the meat ran out.
So, the second question I would have, for those willing, is what you think would be a fair resolution to how much we should have to pay? We have already paid a deposit of $690.
Our thoughts, for what it's worth are as follows:
35 people unfed: $22*35 = $770
Deposit already paid: $690
Cost of pizza for guests: $420
$2200 - $1880 = $320 to pay further.
She sent us an offer of a $250 discount off, fwiw, which doesn't even cover the cost of the pizza we had to buy. Any thoughts would be appreciated, since everyone is very frustrated and we would like to hear from people who have a clear perspective from the other side of the fence.