Plate racks above the line stations to 'warm' the serving plates... easy access from the serving side so the dish-dogs can put them back up and not get in the lines way.
Great big kid with arms the size of a gorilla brings out two huge stacks of plates... goes to put them up on the warming rack above the pass... and knocks them all off his side onto the line side taking out the stacks near his 'new' stack. Probably about 9 dozen plates, pasta bowls and other assorted tableware fall off onto the stainless line side.
Shards of china everywhere, line cooks with cuts, every thing with an open cover on the line side potentially contaminated.
Took over an hour to clean up with all hands on deck - everything had to be remade and all mis redone and reset. Middle of a service of course.
The kid didn't mean it and honestly wasn't told that there was no "back" to the shelf or even a rail - he still works for us and has endured the nickname "Crash" for a long while, he's starting his first line position in a week or so.
OMG I remember that day so clearly.... what a disaster.
I spent 10 years in the military and i've seen bombs go off that cause less disaster.
PS - we now have a 'rail' that prevents people from sliding things off either side of the plate rack.