I wish I could rave about my American Range (AR) electric 30" double oven. I was so excited when it was delivered and installed. Now, I would be thrilled if someone would come and take it off my hands. It has been a nightmare. To catch a glimpse of its INITIAL uneven baking see my Youtube video: https://www.youtube.com/watch?v=WW9o7g3DC4g. The video's description and updates provide a timeline.
For some stupid reason I'm still hoping that they hold up to their promise to replace it. I first complained to AR 5 months after install. Its now been 24 months. However after getting passed through 3 employees in the last month I'm doubtful. Especially after the last employee asked "Could you please provide me with the recipes that you are using for the bagels or the specific brand of mix you are using so I may follow the recipes on the box?" He wanted these to ascertain that the replacement oven would meet my needs. (Who uses box mixes after spending $6,000 on an oven??) I gladly sent him my recipes and explained that EVERYTHING burns from the hyperactive broiler when the oven is set <450. I'm supposed to hear back from him by the end of the week.
So currently top oven has a bake element that won't heat at all. (Other folks have complained about this issue.) And bottom oven has an overactive broiler that burns everything unless its >450 or on the bottom rack. When both ovens were functioning it took 40 minutes (!!) for them to simultaneously pre-heat to 350. (others have complained about this too) The worst thing though is the total disregard for customer service.
If anyone has a recommendation for a new electric double oven then I would love to hear about it!
Attached is a photo of one of the few times that I didn't 'eagle eye' my baking. Burnt rolls anyone?