Bad, Bad Experiences With Electrolux Dishasher

My Frigidaire Gallery (made by Electrolux) dishwasher is less than 1 year old. It floods intermittently and I cannot run it unless I am home to babysit it. I was told by Frigidaire that before I could return the product I had to allow them to "repair it." When they could not repair it, I was told my 7 day window to return the product was over. So I am out the money for this machine. Please avoid this company this company at all costs. They are a sad example of corporate dishonesty. I am now junking a new $600 machine and spending a little more for a Bosch.

My dishwasher is Frigidaire brand but the company which makes it is Electrolux and that is whom I have been dealing with. They installed two plastic shields to keep the water in the machine. They would not replace the machine even though it is an obvious design flaw which the machine has had since day one. The repairman said I would be lucky if these plastic parts last a year. I do have an extended warranty with the vendor I purchased it from. But Electrolux/Frigidaire the company has been horrendous and refuses to stand behind a defective product. Also, the dishwashers... even the same model number... are made differently for big box stores than for independent dealers. The independent dealer machines tend to use superior parts. I will purchase my next machine from a local independent store. The customer service is bound to be better. It is frustrating to spend $500 on a badly made dishwasher.

On Sept. 18th retrofit shields were installed to keep the water in. Clearly it is a design flaw in the machine. A company does not manufacture and install retrofit parts unless this problem is common to a large number of machines. It has nothing to do with gaskets or dishwasher detergent. It is a defect the manufacturer refuses to acknowledge and be responsible for. The repairman told me I would be lucky if the plastic shields last more than a year due to opening and closing the machine.

Oh and I had the gasket seals checked. I use a brand name dishwashing detergent. I have been using dishwashers for decades.

To identify the problem it was a problem with the water the water jets work. They occasionally spin improperly and shoot the water out of the sides of the machine instead of down onto the dishes. But this does not always cause leaking... sometimes yes and sometimes no. They do not know why the jets do this. I do not over-stack a dishwasher. I never have objects block the motion of the water jets. 

I know... but this began flooding within 10 days. It is less than a year old. I do not put dishes caked with food in there. I think I will give it to charity and buy a Bosch. My brother in law and his co-worker also have Frigidaire dishwashers and both broke in less than two years. I have heard good things about Bosch. I do not know what else to buy for around $600 and light use (there are only two of us and we eat out a lot).