I used to work as a manager at a tiny sushi take away.
It was tiny but we were really busy, We had 13 staff working together packed like sardines in a can, and people were lining up outside. We averaged 6k sales a day, and the record was 8.4k when we were outsourced by a catering company for Peter Jackson's party.
I took the charge quite quickly and abruptly in that place and I became a manager over many others who worked much longer than I had.
It was a little awkward because of that at the beginning and this little thing happened.
One staff whose station was directly next to mine made a oopsy and dropped a tempura prawn on the ground.
As I said it is a tiny place, probably smaller than what you imagine, everybody bumped elbows.
Water everywhere, bits of rice everywhere, 26 pairs of feet stomping creating a smooth film of grey mush on the floor.
He picked up the tempura (it apparently fell where there were less mess, or so he said) then put it aside.
I asked him what he was doing.
He said he's going to torch it and it'll kill the germs. (We used hand torches throughout the day to torch salmon nigiri)
I looked at him strangely and told him to chuck it, the raw ingredient cost was negligible and it was disgusting.
He told me that I shouldn't think it as a raw cost but think of the price customers purchased it at.
I looked at him strangely and told him to chuck it, it was disgusting.
I told all the staff that day, I don't know if this kind of shit was going on before, but if any food ever dropped on the floor, chuck them and replace your gloves.
There were times when we bumped elbows and a tray full of sliced avocado topped sushi fell on me that I wanted to fix up and sell, especially because it takes 45+minutes to make a tray full of that stuff, and I'd be behind schedule for the whole day.
But I never did, especially because I didn't want to be a hypocrite.
Mind you, this is NOT a proper sushi shop. Just a really busy take away with whopping serving size.
I think it's much easier to make a decision like this because there really isn't a choice other than to chuck the food because they are precooked and only rolled (or so I thought...)
But if I had my way, I'd be up front and apologize.