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1,200 Watt Heavy Duty 5.5Qt Commercial Stand Mixer

post #1 of 4
Thread Starter 

I recently bought this mixer from Amazon:

 

http://www.amazon.com/Heavy-5-5Qt-Commercial-Stand-Mixer/dp/B008CPU8DY

 

The first unit arrived broken. It would not spin, although the motor worked. I contacted the distributor and they sent a replacement. The current unit works, but I see that the steel blades of the head are touching the bottom of the steel bowl. Normally, these mixers are adjustable, but this one does not reveal a screw in the middle when the head tilts back. So I am assuming it is not adjustable. I talked with their support person and was told that it is normal for the head to touch the bowl and that it will not result in scratching. Is this true or should I expect to find heavily worn heads + stainless steel in my food?

post #2 of 4

The heads are touching or pressing? Unplug the mixer, grab the blades and turn them by hand. Are they brushing the bottom or scraping? that should give you some indication. You'll probably be fine. Sounds like a design feature, not a manufacturing flaw. 

post #3 of 4
Thread Starter 

I think it's just touching. Hard to say if it's scraping: the blade does not turn by hand. I do hear a slight metal noise when I tilt the head down. Looks like it's just barely touching. I just hope it does not scrape metal off of the bowl or from the head.

post #4 of 4

You could always try sliding a piece of paper between the blade and bowl or something similar to measure the space but really I wouldn't worry about it. Use it and be happy. 

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