Have been away from the site for a little, and wow this is the first thing I read. Seems things have been progressing nicely lol.
OK I'll put the sarcasm aside for a bit, but honestly this type of experience is not unusual from all ends.
Buyers are often concerned or even upset by delays in shipments, and that's understandable since we all are expecting if not excited to get or new toys etc. Unfortunately rash decisions and harsh comments are not unusual.
Sellers are often understaffed, workers under trained, inexperienced in proper customer service, not prepared to properly handle upset or worse customers, and in my experience this is not exclusive to small mom and pop stores, and even the larger and largest online etailers have their share of problems. Don't even get me started on how to improve Amazon lol.
Shipping companies seem to share many of the problems, are often often at the root cause of the concerns etc, and like many corporations have reduced workforce and pushed much of their customer service onto their customers through implementing online service information etc.
Personalized service is going the way if the dinosaurs, and we need to relish those who still offer a good personal experience with other human beings.
Forums have proven (to me at least) to be a great benefit in sharing and locating info specific to your needs. They also can be very informative and helpful, and there is a advantage to corresponding with others who share your interests,hobbies, or trade etc.
They can also be problematic for the same reasons. People are people etc and this brings along all kinds of personalities, beliefs, ideas, fanaticism, and many things both accurate and inaccurate.
In just about every forum I have been a member in every area from cooking to high performance engines there is a general theme or group of beliefs that cause a problem when"going against the grain" of popular opinion. Just try and tell a bunch of MD's they would better serve their patients if they spent less time learning optimizing billing and manipulation of insurance codes.
Additionally when a forum is part of a for profit company there are also other issues that arise from the need to and methods of generating revenue. Doesn't matter if this includes industry specific sponsors, direct sales, or adds plastered across the site it just changes things.
If you actually tag this far I hope your getting an idea of how just having one of the issues removed would have totally changed the whole story of this thread.
If shipping was not delayed, buyer not excited, anxious etc, sellers better prepared for handling problems like this, members not fanatical in defending their own thereby escalating things for the buyer, and so many others were just a bit different there would not have been this level of problems or discussion, but also entertainment as well.
Pissed off customers are part of business, turning them into happy customers is part of success, and dropping impossible and non profitable customers is part of survival.
That all said I have had only positive experiences buying from CKTG, and though I'm not a fan of some of the private labeling and obvious "pushing" that I've seen here Mark had just as good a shot at my future business as any of the others that I have used or considered.
He has always been straight with me even if I don't agree with everything else etc.
Then again I have seen excellent forums turned to rubble and trash over less, and am biased to having a good reliable forum to visit.
Now everyone go work out your problems already lmfao