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Tweet-Shaming No-Shows: Would You Do It?

post #1 of 6
Thread Starter 

Another interesting Plate article.

 

 

I wouldn't. I understand the frustrations of no-shows, but this I believe is terribly unprofessional.

 

http://www.plateonline.com/MembersOnly/webNews/details.aspx?item=40799

“After a good dinner one can forgive anybody, even one's own relations.”
Oscar Wilde

 

 

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“After a good dinner one can forgive anybody, even one's own relations.”
Oscar Wilde

 

 

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post #2 of 6

Is your intention to discuss this with Plate members only?

post #3 of 6

OK.   Here's another link. 

 

 

Is it Kosher to Call Out No-Show Diners on Twitter?

"And those who were seen dancing were thought to be insane by those who could not hear the music."

I'm not sayin', I'm just sayin'.

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"And those who were seen dancing were thought to be insane by those who could not hear the music."

I'm not sayin', I'm just sayin'.

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post #4 of 6

Sigh....

 

That's what Visa #'s are for., and you tell 'em there's a $---- fee that will be charged to your visa if you don't provide 12 hrs cancellation notice.  Most professionals use this system, including my dentist, Doctor, kid's orthodontist, etc., etc.

...."This whole reality thing is really not what I expected it would be"......
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...."This whole reality thing is really not what I expected it would be"......
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post #5 of 6

It's tacky and spiteful.

 

If you want to make sure they will NEVER come to your restaurant, go ahead and shame them on Twitter.

No shows are a reality that every restaurant deals with. The way we dealt with it was to only take reservations for 80% of the tables and leave 20% for walk ins. 

If people know there's a reasonable chance to walk in and get a table, they'll try and then you can accommodate them and cove your no-shows.

www.foodandphoto.com

Liquored up and laquered down,
She's got the biggest hair in town!

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www.foodandphoto.com

Liquored up and laquered down,
She's got the biggest hair in town!

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post #6 of 6

No I never would. It puts the establishment in a bad light as far as I am concerned. I did what foodpump suggested and even went so far as tell people that with less than 12 hours notice if I could rebook the table then there would be no charge. Never had to charge anyone in all the years that I was an owner.

Wisdom comes with age, but sometimes age comes alone.
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Wisdom comes with age, but sometimes age comes alone.
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