not sure what there is to 'straighten out' - I see three-four spammers/shills/honest reps a year. they all have the same spiel - at least the brain washing bit is consistent.
CutCo sells KMart quality knives for ueber premium prices.
it's a very mediocre metal, molded plastic handles, the non-serrated stuff I’ve see at shows/booths looks like it was sharpened on the sidewalk.
The stuff I saw / handled appeared to me as if the rivets actually did not do anything – just embedded in the plastic for show. Good fish knife tho, the long blades bend quite nicely.
There is absolutely nothing ‘special’ about the serrated design.
Made in China by the lowest bidder.
If you go to the website you will find absolute no technical information whatsoever.
What is particular curious, in the last 2-3 years they have gotten much more explicit about their warranty – now there’s a segment “if it’s your fault, in our opinion, you can buy a replace at half-retail.”
Saw another interesting tidbit – “celebrity chefs love our x,y,z” – I have never, in 30+ years, seen a celebrity chef anywhere, in any medium, using a CutCo knife.