Meh, Millenial/perennial.... I treat all potential (deleted) the same way, regardless if I'm the only white guy in the kitchen like in S'pore, or some pierced, tatted, body-modified know it all with fingernails that demonstrate that they've never worked in a kitchen, or worked at all for that matter.
I don't lecture, don't complain, don't whine or harp, but instead I ask questions. After all this time I finally figured out that asking a question is a lot more powerful than explaining a process that they've already blocked out of their heads.
Take for instance last month, my two week C.C. work experience girl. I have a good relationship with the local C.C., they send potential students 'round, and I interview them before taking on the task of two weeks of one-on-one babysitting. The student I picked aced her interview and both of us were happy to get started. Then I get a phone call from the school explaining that the student broke her collar bone skateboarding, BUT the school would send another student in her place. Didn't give me a chance to refuse neither, and I knew I didn't interview this student, and knew I was her third or 4th choice. Just (deleted) great....
So she shows up on the first day, 5 minutes late. Tells me she's parked on the street infront of the store, and that's it's O.K., right?Paste I go into (Deleted)-hole mode and groan inwardly.
"Geez I dunno, the City guys were here about a week ago and I know they changed the parking signs, why'n'chya stick your head out and see what the time limit is?" Absolute horse-pucky, but if I tell her it's one hr max, she'll either complain or hold me responsible if she gets towed. D.a.m.h.I.k.t....
She pouts and is about to argue, but I've already dissapeared back into the kitchen. She comes back 10 minutes later announcing she's parked in the parking lot down the street.
First task with her is to line out 36, 4" tarts with sweet dough. I take out a hunk of dough and ask her to set up the dough sheeter. I know the C.C. has the exact same sheeter, and know students have to do a minimum of 4 types of doughs with this. She pouts and pulls out a rolling pin. I ignore her and tell her to roll out to 3 mm.
"At school we always rolled out to 2 mm" Statement, challenge.
"|Well, do you know what it is we're actually making? Can you guarantee me that 2 mm won't burn before the filling is done, or that the tarts won't be too fragile to handle for the customer we're making them for?" I'm not asking snottily, or as a rhetorical question, I'm just asking as a question that pertains to the work we're doing at the moment.
No answer, but she sets up the sheeter, and pretty clumisily too.
After that we make choc. mousse. I tell her to jot down the recipie while I recite it orally. She fumbles for a pen.... I ask her how she would proceed with the recipie, she doesn't know. So I ask her, again asking her what she thinks should be done first, the second, and so on. She had the theory O.K., but gawd what a mess she made.
Of course she left a lot chocolate in the mixing bowl and dumped it in the dish pit with her other utensils. I grabbed the bowl with the rubber spatulaa glued to it, dumped out the water, and brought it to the scale. She already had about a dozen arguments prepared, but instead I asked her to get and identical bowl and spatula an put them on the scale. Then I asked her to tare off the weight of the bowl and spatula, and I put the dirty bowl on the scale.
"So how much chocolate is left in the bowl" Question, neutral tones, totally relevant to what we're doing.
"Umm, 120 grams"
"I'm paying 11 bucks a kilo for couverture, so 120 grams would how much?" Of course I didn't include the chocolate smeared on the bench or on the edges of the mixing bowl where she folded in the whipped cream.
"Uhh...dollar twenty two?"
"Dollar thirty two. O.K. have you got the glasses ready to pipe in?"
And so on, and so on, and so on. I'd like to report that after the third day she actually gave a (deleted) but she didn't. I just gave her meial tasks that I didn't need to supervise, and both of us were praying for the two weeks to end.
Just ask questions, that's all.....