Been having nothing but problems with our Alto-Shaam combi/smoker in the Pacific Northwest since last fall.
Techs have been out multiple times to no avail.
They are going to come out again soon, but my hopes aren't up too high.
It's a shame to have a $60k piece of equipment that is just gathering dust.
Good thing most of us learned to cook when fire was invented, we can use old methods to achieve satisfactory results.
Last banquet season was more painful than it needed to be though.
Just one cooks experience.