My Shun Disappointment - Anyone else see this - Page 2
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That's really too bad. I had a problem with a Shun bought from SurLaTable mailorder. The blade was at a slight angle from the handle. I took it into the closest store and they made everything right without even discussion.
... or consider sending it to someone like PerfectEdge in San Mateo who has extensive experience with Shun sharpening and repair. When I dropped my chef knife they unbent the tip and de-chipped the blade heel very effectively.