I've started a new role as GM in a great venue. I have years of FOH management experience, so this is really a walk in the park for me, but I enjoy my new digs.
My issue is my 2IC - she had been holding down the fort until I arrived, for about a month or so. She's young, and training to be a nurse, so not committed to this role.
However, she has relationship with the owners and the other staff, even though the staff really don't like her.
She seems to wrong foot me on every occasion she can - pointing out that "we don't do things that way" and I feel she is in the owners ears.
I know how to deal with her, from experience, but just wondered if you have had similar experiences and how you dealt with it?
PS: she was offered the management role but didn't want the responsibility, another reason why I wonder why she is hindering me doing what I know is the right way forward.